Name of Hospital: Borgess Hospital
City, State/Province, Country: Kalamazoo, MI, USA
Number of Stars: 4
Comment: Probably the best treatment I have received anywhere in the Borgess medical system. Staff genuinely listened; treatment was focused on reducing or managing symptoms that were distressing *to the patient* rather than merely increasing meds or enforcing a particular standard of “normal.” Nonetheless, the work they do is short-term – they never looked any further than handling the stuff that made me an immediate risk to myself or others. Locally, the only outpatient option is WMU/KCMS, which varies wildly in quality of care. Food was brought to the unit; some attempts were made to accommodate my multiple food allergies, but they were not always successful.
Type of program (i.e. day program, inpatient): Inpatient (open ward)