Chicago Lakeshore Hospital

Name of Hospital: Chicago Lakeshore Hospital

City, State/Province, Country: Chicago, IL, USA

Number of Stars: 1

Comment: I was admitted during a psychotic mixed episode and was totally unimpressed by this hospital. I spent over 7 hours in intake doing nothing, and the staff refused to let me use the restroom. They are severely understaffed and the staff that they do have is horribly unprofessional. The orderlies continuously mocked the patients, and minimized their illnesses. I had multiple staff members tell me i was “too pretty to be depressed”. Other staff members would jokingly talk about very triggering subject matter such as sexual assault and pedophilia, and intentionally challenged certain patient’s delusions, causing the patients to have violent outbursts or breakdowns. The psychiatrist would only see me for a maximum of 5 minutes every day and put me on medications for depression which wasn’t my issue at all.

They have what they call a “5 day” inpatient program, and i was repeatedly told that i could leave on Friday (i was admitted on a Monday), but i was held through the weekend involuntarily due to my social worker not doing her job. This social worker released false information to my school saying that i had a suicide attempt on campus, thus leaving me barred from going back to my dorm until i was cleared by an outpatient psychiatrist.

Type of program (i.e. day program, inpatient): “5” day inpatient program that actually amounts to at least 7 days because “weekends don’t count”

Any other identities/marginalizations i.e. race/gender/sexuality that could have influenced your stay?: I am bisexual

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