Name of Hospital: Aurora Santa Rosa Hospital
City, State/Province, Country: Santa Rosa, CA, USA
Number of Stars: 2
Comment: Was brought here after I overdosed on my medication and had multiple seizures. Didn’t completely regain consciousness until two days in, didn’t know where I was or where my things were. Didn’t have a toothbrush or deodorant until 5 days in. Groups were very minimal, 30 minutes where a sheet about self esteem or something similar would be passed out, and then we would read it out loud, and that was it. If we weren’t in the ‘common room’ which was three couches, a tv, and a table with coloring books, then staff would mark us as being unwilling to get better. Meals were bland at best. We went outside maybe 3 times, otherwise I spent the whole day in the common room, my shared bedroom, and the hallway.
Mental health workers were nice, nurses were not at all. Everyone was incredibly overworked, and trying to get any of your belongings took at least a day because only a supervisor could open the room where they were held, and they rotated from ward to ward every day. My doctor refused to believe anything I said, at one point told me I wouldn’t be allowed to leave until I was no longer depressed (have clinical depression, so that is a difficult request). Other patients had much worse time, one had been there for over two months and her advocate finally ruled in her favor after her doctor said he recommended at least another month in the ward. Another had a package sent for him thrown in the trash.
The people who were there voluntarily seemed okay usually, but we all got very frustrated and worried at times. 2 stars because there were a few nice staff members, and they brought in a therapy dog twice who was very sweet.
Type of program (i.e. day program, inpatient): Adult Depressive Ward Inpatient
Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: Woman, Gay