Name of Hospital: Glen Oaks
City, State/Province, Country: Greenville, TX, USA
Number of Stars: 3
Comment: Involuntary inpatient for ten days in April. Intake was lengthy and I was waiting five hours in an area where I felt unsafe. Once I was in the ward, the charge nurse was very kind. Some people had bad experiences with roommates, but I had great relations with both of mine. Most nurses were kind, but there were two who were rude to the patients, wouldn’t let us help one-another, etc. You can smoke, watch TV, color, play chess, or write and that’s about it during your unscheduled time. Patients who didn’t participate in group therapy were labeled uncooperative. Personally, group therapy was not helpful and was very basic. The most healing part of my visit was building community with other patients, but every programmatic aspect made that more difficult. They were often understaffed.
Type of program (i.e. day program, inpatient): Inpatient
Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: I’m transgender but wasn’t out to the staff. There was an out trans patient who was consistently misgendered by most of the staff (though a few nurses got her name right)