JFK Medical Center North Campus

Name of Hospital: JFK Medical Center North Campus

City, State/Province, Country: West Palm Beach, FL, USA

Number of Stars: 2.5

Comment: I voluntarily admitted myself twice to JFK. I stayed once for 4 days in the adolescent ward, and then 4 days in the adult ward. The adolescent ward was far better, in my opinion, due to the fact that there was a lot of structure- group therapy, activities, exercise, etc. However, room time was extremely limited, and I was shamed for wanting to take a nap when the medication I was put on made me extremely tired. The group therapies were centered around self-esteem, depression, and anxiety, and while I struggled with that, I went because of psychosis- so that wasn’t very helpful for me.

The reason I rate this place 2 stars is because I had extreme separation anxiety from my home environment and my girlfriend, and we were only allowed to call our parents. The nurses were okay, one man in particular was very helpful as he comforted me when I was crying. The rest, however, didn’t do much at all. They didn’t seem to know how to handle psychotic patients.

The adult ward had absolutely no structure, all we did was sit around with a couple of board games and a deck of cards. The TV was occasionally turned on. The nurses here were far less helpful and they treated the adults like children. My social worker/case manager, however, was extremely kind, although she promised me that I would be out in two days, and then I ended up staying for four. The psychiatrists were horrible- they listened to you explain for about 30 seconds and cut you off, then the next morning you would find out you had new medication. Meds were voluntary, but when I refused one of them, I was almost interrogated as to why I had refused.

The food was decent but I wasn’t able to eat much because of my anxiety, the nurses didn’t seem to care when I threw out full plates of food. You were allowed to go into your room at any time during the day. Visitation was decent, they had Saturday and Sunday hours, and then Thursday. Another reason that this hospital is 2 stars is because of the horrible waiting room. Once you are formally admitted to the waiting room, it takes nearly 12 hours to get you to the actual ward. I would strongly suggest that you avoid this hospital- I don’t feel like it helped me at all.

Type of program (i.e. day program, inpatient): Inpatient

Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: I am a trans guy, but I did not out myself to the staff or ask them to call me by my chosen name. I, was, however, recognized as a gay female.

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