Cape Cod Mental Health Clinic

Name of Hospital: Cape Cod Mental Health Clinic – South Bay Community Services

City, State/Province, Country: Mashpee, Massachusetts, USA

Number of Stars: 2.5

Comment: Attended briefly while dealing with severe PTSD almost immediately following trauma. I was referred by an out-of-state therapist, and even though I told them during intake I didn’t have access to her during my stay, they made no attempt to connect me with a one-on-one counselor inside or outside the program. From what I experienced, you were sorted almost randomly into a room regardless of your issue. I was with other people with mental health issues and recovering addicts, which sounds fine but the activities they had us do almost never applied to both of us.

The days were broken up into sessions/classes that were supposed to have different focuses, but it ended up just being everyone chatting about nothing/television/chitchatting as staff handed us a pamphlet about addiction/habit-breaking/emotions. We’d read them sometimes. Most sessions were art therapy, where you’d just color. Never encouraged to do anything or participate.

Apparently they’d go on walks to Dunkin Donuts, but it was winter when I was there so we never did. Midway through the day was lunch, which was resident-prepared (I believe) and was almost always inedible. One day they literally just soaked rice with soy sauce until it was essentially soup.

Then more “classes,” and then I’d drive home. One male patient had a crush on me and would constantly bother me even when I was visibly uncomfortable, asking me about the trauma I was there for, and staff didn’t really seem to care or even notice. He also continuously disrespected my transgender identity and misgendered me loudly, and I literally watched staff witness him say these things, and they did nothing about that either.

At most, I guess it kept me from self harming from 9-5 for a few weeks. But I wasn’t sure what progress they were looking for from me, or how they expected to achieve it. I am also transgender and my pronouns were never remembered by staff, but no one was ever malicious or intently harmful about it or any other identities of mine. Overall not a horrible place, but definitely unhelpful.

Not too restrictive, residents could go outside and smoke. There were gendered bathrooms, but one gender-neutral bathroom tucked away so that was good. I did see my regular psychiatrist (outside of this institution) and was taken off SSRIs. This place made no attempt to help me when I started having awful withdrawal symptoms. I had constant headaches and was dizzy for weeks, blurred/double vision. Ended up crashing my car in a parking lot. They didn’t seem too concerned, not that they asked any questions about how I was handling the withdrawal or if I was withdrawing at all.

Type of program (i.e. day program, inpatient): Intensive Outpatient/Partial Hospitalization Program

Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: Queer, transgender, autistic

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