Georgetown University Hospital

Name of Hospital: Georgetown University Hospital

City, State/Province, Country: Washington, DC, USA

Number of Stars: 3

Comment: This unit has both men and women and is voluntary. No involuntary admissions are accepted. Patients share a room with 1-3 roommates. The unit has a day room with television, games, colored pencils, paper, and puzzles. The food isn’t the best, but visitors are allowed to bring food that patients can store in the day room refrigerator. I don’t know much about the groups because I didn’t attend any during my two stays, but there are maybe 2 groups per day and most of the time is downtime.

The staff are all kind and caring, but I had two different experiences of ignorant comments from staff. I was manic during my first stay, and the staff member who checked me in asked me how long it had been since I had slept and commented that he wished he had my energy. During my second stay, one of the staff members yelled into my hearing aids when I couldn’t hear her. She later commented that I couldn’t be very hard of hearing if I could speak so well.

The attending psychiatrists were reasonable and professional, until I said that I wasn’t interested in a medication change. I was clear that I knew my own needs, and what I needed was a few days of rest to come back toward a more normal mood state. They made a lot of recommendations that I didn’t agree with, which was fine until it became clear that they were saying unnecessary negative things about me to my outpatient psychiatrist (who refused to see me again after my stay). I don’t know exactly what they told her, but whatever it was it resulted directly in my losing that line of support. Additionally, the chief resident was rude and treated me like a crazy person with no concept of my own needs. So my review of this unit is very mixed.

Two more positive points: the staff did excellently with accommodations for my hearing loss (especially regarding phone calls) and treated my partner with respect during visiting hours.

Type of program (i.e. day program, inpatient): Inpatient

Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: Lesbian, hard of hearing

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