Name of Hospital: Yale New Haven Psychiatric Hospital
City, State/Province, Country: New Haven, CT, USA
Number of Stars: 1
Comment: The other review of this place is pretty spot on, so here are some highlights from my stay about a year ago in the ~under 26 years old unit. On sanitary conditions- the hospital is disgusting. Nurses are unbelievably lazy. Two patients were very ill while I was there. The first guy was older and in a room by himself. I heard a nurse yell at him that he had to clean his own vomit out of his bed because she wouldn’t and if she didn’t he would have to sleep in it. He was bedridden for most of his stay.
The other guy was constantly shitting himself, leaving lines of shit everywhere and shit covered pants and vomit in the communal garbage cans, and the nurses would just leave it to fester for EVER. The second sick guy had a healthy roommate who had to stay in that room with him while he was shitting himself and vomiting in bed all night. He was at risk for getting that sick. I also was made to clean the bed of the person who had it before me, and put out their linens. When I left I found out this was against policy, and also just disgusting.
There was a girl there who I personally witnessed a nurse throw to the ground and beat, who was kept locked alone in her room almost 24/7, who was sedated beyond belief and otherwise abused. She wasn’t violent or anything, I talked to her. They wouldn’t let her have any visitors or use the phone other than her dad, who obviously didn’t care she was being abused or didn’t believe her. I reported this, nothing changed according to someone from my IOP who had been there a month or so after me. I can only assume the doctor’s know and do not care.
There was a trans man there while I was there. Not only did the staff refuse to call him anything but his deadname, but would reprimand anyone who called him anything but his deadname on account of they don’t allow “street names”. Some nurses were also insistent that we use she/her pronouns, but not all. Because he was trans he was made to sleep alone in his own room. Because nurses would often confine us to our rooms for a few hours a day when they were feeling lazy or smth, he basically had solitary confinement. There are not books or anything for you to do that you can take back to your room and his family didn’t bring him anything.
I had to move rooms because they were moving me and my roommate into a quad because he had to have his own room, and we were the only 17+ girls in a double who could go with the 2 17+ girls in the quad, and they basically gave us this information and the impression like it was his fault that we had to move. They almost created a situation where he was singled out and bullied. I’m a lesbian and someone who had been there longer and was bi told me to stay in the closet while I was there or the same thing would happen to me, but I have no verification on that. The patients who I told I was gay were okay about it, as okay as people usually are.
There were board games and like 2 groups per day. Some of the groups were nice, like meditation, but mostly it was just talking. Sometimes if the nurses didn’t like you they would force you to go to your room all during group and tell the occupational therapist you weren’t coming, and the occupational therapist would mark it as if you were being noncompliant. I don’t know if he knew that was what was up, but I reported it so.
The doctors also didn’t do me any good. They saw me about 3 times, didn’t listen to me, minimized what I was saying at all times, and treated me like a child. They didn’t care that I didn’t feel safe- there was a nurse there who called us “inmates”, mocked us, and would jab people hard enough to bruise. Another one would mock patients and gossip about their confidential information while everyone was in the group area loud enough we could all hear and call us “pathetic”. They misdiagnosed me, and put me on meds that didn’t work but I had to take them or I was “noncompliant”. They didn’t care that I didn’t feel safe- there was a nurse there who called us “inmates”, mocked us, and would jab people hard enough to bruise. Another one would mock patients and gossip about their confidential information while everyone was in the group area loud enough we could all hear and call us “pathetic”.
I also feel strongly that I should have been put straight into IOP, and did not fulfill the requirements to be committed. They tricked me into signing the forms but lying to me and saying if I didn’t it would be involuntary. I would definitely refer to their tactics as coercive. I have thousands of dollars in bills for being traumatized.
Type of program (i.e. day program, inpatient): inpatient
Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: I’m white, cis, lesbian, atheist. Transphobia above, as far as the atheism goes one of their questions to determine suicidality was “Do you believe in a higher power” and if you said no they counted it against you. That wasn’t a huge deal to me though.