Borgess Medical Center

Name of Hospital: Borgess Medical Center

City, State/Province, Country: Kalamazoo, MI, USA

Number of Stars: 3

Comment: Going in on the weekend is better than not going at all, but there is little to no care offered on the weekends. If you’re on any medications for chronic illness, they may or may not accommodate (I was on something specific for pain, and they gave me something ridiculously low compared to what I was on, even after asking me to bring in the medication in its original bottle, they wouldn’t give it to me and locked it in a safe instead).

Food was pretty good, but the ordering system was obnoxiously strict. The ward was supposed to be renovated after I stayed, so hopefully things are a little more comfortable. Doctors didn’t necessarily want to take what I said at face value, which was incredibly stressful. They gave me incredibly weak medication for chronic insomnia, but did manage to get me onto a much better antidepressant than what I was on.

Much of the care you get seems to be just from talking to other people in the ward, and I confronted the doctors more than once about feeling like I was there for “supervised TV time.” Ultimately, could have been worse, but it could’ve been a little better.

Type of program (i.e. day program, inpatient): Inpatient, visitors allowed 1 hour per day, closed ward otherwise

Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: N/A

Year(s): 2016

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