Name of Hospital: St. Elizabeth’s Medical Center
City, State/Province, Country: Boston, Massachusetts, USA
Number of Stars: 3
Comment: I was treated frustratingly upon my intake. I was required to strip fully naked and submit to a physical exam, which occurred about 15-20 minutes after my very emotional transfer to the ward. They wanted to take my sweatpants away, for having a drawstring, leaving me in itchy scrubs for the duration of my stay, but acquiesced when I suggested just cutting the string out. That was not a reassuring moment for my confidence in their common sense.
The rest of my stay (6 days) was acceptable, except for the part where I saw blatant neglect from the staff. My roommate told me that she had borderline personality disorder and had been inpatient there for a while (some months). At one point she fell and hit her head on the ground and none of the staff even moved.
About five minutes later, upon realizing that she still wasn’t getting up, the staff started to help her, including calling for medical assistance from outside the ward. Upon the imminent arrival of the medical team, one of the psychiatric team members rushed around distributing gloves, as if the requirement had only just occurred to someone. I can only imagine what other things they forgot.
Type of program (i.e. day program, inpatient): Inpatient
Year(s) : 2012