Name of Hospital: El Paso Behavioral Health
City, State/Province, Country: El Paso, Texas, USA
Number of Stars: 1
Comment: There was little to no structure, if you got to speak to a therapist, it was only during group, and you were very unlikely to talk to a psychiatrist. The nurses were inattentive at best, and bordering abusive at worst. The food was disgusting, it literally made me sick. I remember getting spoiled milk on more than one occasion, I checked the label before taking it, but it was chunky. Leading me to believe it had been left out unrefrigerated. No one cared when I reported the spoiled food.
I recall telling the therapist that the place was unorganized and she just laughed awkwardly. They told me I had to give them my bra because it had a wire in it, I forgot but they never pursued it. Could have been harmful. I recall nurses stealing food from patients often. Some candy my boyfriend brought me was supposed to be put with my belongings but went missing. It happened to other patients as well. I recall a nurse called a patient a liar for asking for asprin, she told her that she just wanted drugs to get high and was not in pain; that patient had just had major surgery.
Visitors were not supposed to have cellphones, bags or sharp objects, but my visitors always had some combination of the 3. Even the supervising nurses could be seen using their cell phones rather the keeping an eye on patients. Patients mostly watched tv in free time, you could also color, draw or do puzzles, but they quickly lost their entertainment value. I was only there 5 days, but I have never been sicker than when I got out of there.
Type of program (i.e. day program, inpatient): Inpatient
Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: Hispanic, trans man though I never revealed that, queer but was assumed straight
Year(s) : 2016