News Articles on Mercy Springfield

Name of Facility: Mercy Springfield

Location: Springfield, MO, USA



Piney Ridge Center

Name of Hospital: Piney Ridge Center

City, State/Province, Country: Waynesville, MO, USA

Number of Stars: 1

Comment: Truly horrific place. I was sent there against my will 4 years ago for a suicide attempt, only now am I able to talk about it. I had been staying at a local temporary inpatient clinic before then, which had been helping tremendously. However, being sent here reversed that.

This is a prison, there is little to no therapy, and they treat you like a criminal for having depression. I walked in and there was no flooring. They were doing major renovations WHILE people were living in the space. The subfloor was exposed, glue sticking to your feet with every step. My only pair of shoes was destroyed after a few days, my only pair of socks caked in glue.

You are forced to walk with the other patients in a prison style fashion, walking in a straight line along the wall, eyes forward, hands behind your back. When you are first admitted, you are stripped down to nothing, everything removed from your body, and then they look you over, violating your privacy and taking everything from you within your first 20 minutes. You are not a human being here.

60% of the staff are sadistic, while the others may genuinely mean well, but still have to follow uncaring rules. I have severe asthma and yet they would try to force me to run around in a mildew/mould covered gym without my inhaler. I also was celiac and allergic to tree nuts, yet they somehow didn’t care to obtain my medical records, despite my repeated attempts to inform them of this. So there I am after 16 days, physically ill, down 40 or so lbs.

The staff repeatedly tried to force me into this thing called “sudsies” or something similar, where you have to show your fully naked body to them before you take a shower to prove you have soap on you. Yeah, like that’s therapeutic. Amongst my being ill, one of the nurses would still ignore me and absolutely did not care that I wasn’t retaining any nutrition whatsoever from the food they offered. The other younger nurse however cared but could only offer pepto for me expelling the contents of my stomach every time I went to the bathroom. I saw one patient beat the crap out of another and the staff reacted by yelling at the victim to not get up or move afterward while trying to figure out what to do with the other.

So after insurance stopped paying for me to stay there, I opted to go back with my abusive parents/situation than stay here a week longer, to go back to the people who caused me to not want to live anymore. If you actually love someone, you will avoid submitting them to this place. They are only nice when you leave.

Type of program (i.e. day program, inpatient): Residential

Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: Gender, sexuality

Year(s): 2013

Benedictine Hospital

Name of Hospital: Benedictine Hospital

City, State/Province, Country: Kingston, NY, USA

Number of Stars: 1

Comment: This is going to be tough on me to recall. I was only there for one night and half a day, and it was one of the worste hospital experiences I ever had.

It started with them not bothering to alert anyone when there was breakfast. So they don’t care if you eat. When I asked about it, they said I probably wouldn’t want it anyway – just powdered eggs. I thought eating regularly was important for mental health but apparently not to them.

Immediately walking into the hallway I noticed patients aimlessly walking the halls and sitting rocking back and forth on the floors. Nurses didn’t care or seem to notice. I felt like I had been transported to the 50s.

I called my parents to tell them to come get me and “dont leave without me.” Well that ended up not being a problem because of what happened next.

I had a meeting with my “treatment team” none of whom I had met before, mind you they never had me speak to a doctor of any kind or a therapist. Well they pulled me into a room and told me I “had enough coping skills” and they were discharging me. Mind you, I sit before them with two arms still covered in cuts, having been brought in by police. I said “What coping skills?” and they said “You know…coping skills” they couldn’t identify any.

I insisted that I needed help and they told me that my parents “probably wouldn’t want to pay for it” and I said I knew my parents better than them and I’m suicidal and she ignored me. I asked her, if she had a family member, a daughter, with cancer, wouldn’t she do anything in her power to pay for her treatment? And the lady goes “If I could afford it.”

So they discharged me, and I got out of there and went somewhere else.

Mind you, I had health insurance that their hospital accepted.

Type of program (i.e. day program, inpatient): Acute Adult Inpatient

Year(s) : 2010

St. Vincent’s East

Name of Hospital: St. Vincent’s East

City, State/Province, Country: Birmingham, AL, USA

Number of Stars: 2

Comment: It is a religious hospital. They did not give me any of my medication that I am prescribed which inclues pain medication for my disability until the 2nd night. Then they named the meds incorrectly. I was half asleep and didn’t realize until I took them that the nurse had given me wrong meds. Had panic attack. No comfort was given. Things were sorted out and nurse just said the name wrong. Never apologized. Roommate constantly was pooping on toilet seat. Had to clean myself occasionally because no one at desk would pay me any attention after standing there 10 minutes. Very loud at night. Art therapy only thing helpful. Could not go outside.

Type of program (i.e. day program, inpatient): Inpatient

Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: Bisexual but did not disclose, Chronic pain patient, female

Year(s) : 2016

University Hospitals – Rainbow Babies and Children’s

Name of Hospital: University Hospitals – Rainbow Babies and Children’s

City, State/Province, Country: Cleveland, OH, USA

Number of Stars: 1

Comment: Please avoid this hospital at all costs. I was physically and sexually assaulted by staff, locked in isolation, denied water until my lips cracked and bled, and was not given medication necessary for my physical chronic illness. I have PTSD from this experience and can still hear the sounds of other children screaming. When I told them my father was abusive, they told me I was a manipulative liar. When I was released back home, my mom took pictures of all my bruises and scrapes. The hospital did an internal review of the way I was treated and decided all protocol was followed appropriately.

Type of program (i.e. day program, inpatient): Inpatient