News Articles on Heritage Oaks Hospital

Name of Facility: Heritage Oaks Hospital

Location: Sacramento, CA, USA


News Articles on Mercy Springfield

Name of Facility: Mercy Springfield

Location: Springfield, MO, USA



News Articles on Sharpe Hospital

Name of Facility: Sharpe Hospital

Location: Weston, WV, USA


Northwestern Memorial Hospital

Name of Facility: Northwestern Memorial Hospital

Location of Facility (City, State/Province, Country): Chicago, IL, USA

Number of Stars: 3

Description of Experience: In March of this year (2017) I voluntarily admitted myself into the inpatient psychiatric program (More so my ex-boyfriend [who I was still living with] and my family (mostly) my mom coerced me into doing so. I had had a manic episode, had not slept in at least 72 hours (plus I had huge bouts of depression for at least a month before that).

I checked into the ER, saw multiple nurses and doctors, then a psychiatrist, and finally was told they thought it best I was admitted. I then waited forever! From the time I got to the hospital, to the time I actually got into the psych ward was 12 hours- I don’t know how I made it.

When I got there, I hadn’t slept in over 80 hours and was completely delirious. I was forced to strip naked and have every nook and cranny of my body inspected. Then every single one of my belongings was taken away from me (apart from my underwear, bra, socks, leggings, and shirt) My boots had laces, so I couldn’t keep them and my hoodie had a drawstring. This one very rude man took away EVERYTHING else, including all my makeup and even my chap stick. I told him I had very dry lips and I needed it but he refused to give it to me. They took away my birth control and refused to let me have any (for 2 full nights) until a doctor THERE prescribed it… which gave me extreme anxiety (oh yeah, but they forbid xanax there, so I couldn’t even take anything to help me out with that).

It’s the middle of the night, so I sleep thru the morning sessions and wake up for lunch. The food there actually wasnt terrible (not great, but definitely better than anticipated). I then attended a group therapy session (where I made my first friend (over my uncontrollable laughter about a pun he made)). So I became friends with him and this other dude (I was told “hey you’re the second normalish-person I’ve met yet, hang out with us!”). So that was cool until the nurses gave me some drug I’ve never taken before (without explaining anything to me) and suddenly was unable to form a coherent sentence or think clearly, so I staggered to my room and went to bed.

Next day: everyone is supposed to receive a folder with an itinerary, articles, worksheets, and you are supposed to be assigned to a certain group. Guess what?! Nobody told me anything about who my regular nurse would be, who my social worker was, or what group I was in. The staff was SO unhelpful- those front desk employees won’t even look at you if you have a question. They treat you like you are an animal and have no respect for you whatsoever, SO I just went to whatever meetings the friends I had made attended.

I had my own room, which was super nice.. and it was really big and a good escape between sessions just to rest or contemplate. The beds were very uncomfortable though.

My social worker was very nice (but it took me 4 days to see her and then I only saw her the second time when I was leaving).

I had maybe 6 nurses while I was there because my primary nurse was on vacation so they kept alternating them. Ya know, It would be great if the hospital would assign you a nurse that was actually there, instead of one that would be there 5 days after your admission.. just sayin.

I also had 3 psychiatrists: my primary, the weekend coverage, and a sub when my primary was out sick. I think that’s way too many psychiatrists for 1 week. Hospital policy is that Xanax is not tolerated, but I had been taking 3mg daily for 2 years. After 2 days I experienced severe withdrawals, but no one would listen to me. I was sweating, then freezing, couldn’t hold a cup of water due to the shakes, could not think straight, was laughing deliriously, had severe insomnia, started hallucinating- thinking the plants from the painting in my bedroom were coming out as demons trying to eat me alive. It wasn’t til a weekend day when I couldn’t take it anymore, I approached a man in a white coat and asked him if he was a psychiatrist. He said “yes, but what’s your name? … I’m not yours but Dr. so-&so will be seeing you later today”. I told him anyways what was going on and he pulled thru, told the other doctor, and she immediately put me on some Klonopin. Thank god, because I literally thought I was dying. It was so irresponsible to cut me off of benzos cold turkey in the first place, but at least I eventually got helped.

The substitute psych was a real “pleasure.” I was told I could go home in 5 days (pending approval from your doctor) and it had been 5 days, so I asked her about it. I had been waiting all weekend and was excited to see my assigned doc on Mon, but when I saw it wasnt her, I started crying a bit. She got pissed off with me and told me “even doctors get sick you know.” and then prescribed me Zoloft (which I have taken before with HORRIBLE results… she clearly didn’t read my charts). After I talked with my nurse, this doctor prescribed me another SSRI that i had already tried with HORRIBLE results. I refused, and my nurse was very understanding and didn’t make me take it.

Oh god, I feel like I have a million more things to say but I’ve already written so much. I CAN say that I met some amazing people there, and formed bonds that I will forever remember.

There was some AWESOME staff, and there was some TERRIBLE staff, but the other patients there made it bearable for me. I HATED not having my cell phone, but after a few days it didn’t bother me too much and I actually liked where I was. I definitely feel some nostalgia.

The facility itself is beautiful (it’s like a really manicured prison.. likely much prettier than your average psych ward.. including a pretty nice gym and lots of yoga mats too). They also have a machine for coffee (caffeinated and decaffeinated), but they’re lying because they’re both decaf.

I hate that I was here, and I hated so much of my time here, but by the end- I felt pretty content and came out a better person. I saw my regular psychiatrist a few hours after my discharge, and he told me this was the best/ most optimistic he had ever seen me ( so I guess something something worked!)

Type of Program (inpatient, outpatient, residential, etc.): Inpatient (7 days)

Anything that might have impacted your stay? i.e. being LGBTQ+:

Year(s) Your Experience(s) Occurred (i.e. 2015): 2017

Institute of Living at Hartford Hospital

Name of Facility: Institute of Living at Hartford Hospital

Location of Facility (City, State/Province, Country): Hartford, Connecticut, USA

Number of Stars: 1

Description of Experience: Admitted involuntarily through the emergency room, and against my stated wishes on my advance directive not to be sent to this particular hospital, i was secluded for almost all of the three and a half weeks i was kept there. Although they told ke the room was not “seclusion” only a “quiet room” when i left it and walked down the hallway alone, looked out a window and went back to the room, i was instructed to lie on the bed for restraints, because “you do not follow directions”. Two female nurses restrained me, and injected me in the buttocks with 2 drugs to put me to sleep, and despite my sleeping, they kept me in 4-point restraints for 19 hours. Each time i woke, i asked to be released, but they refused, only injected me again and put me back to sleep. This happened on multiple occasions until my outpatient doctor was so alarmed that i could not meet the criteria for release even from seclusion that she had a consultant meet with me in the absence of my in-patient doctor, and when she simply asked if i wanted to go home, i said, “yes,” and she proceeded to process my discharge. This was only 6 hours after having been released from 4-point restraints and directly from seclusion.

Type of Program (inpatient, outpatient, residential, etc.): Inpatient

Anything that might have impacted your stay? i.e. being LGBTQ+: Schizophrenia diagnosis

Year(s) Your Experience(s) Occurred (i.e. 2015): 2013

Hospital of Central Connecticut

Name of Facility: Hospital of Central Connecticut

Location of Facility (City, State/Province, Country): New Britain, Connecticut, USA

Number of Stars: 1

Description of Experience: I was admitted involuntarily through the Emergency Department and kept in a video monitored room alone the entire four week stay, not permitted utensils to eat food with, bodily escorted to seclusion for “disturbing the milieu” on multiple occasions by guards who were instructed to “inflict pain in order to subdue” me quickly, even though i did not resist. Also on multiple occasions the nurses stripped me naked in seclusion and refused me any covering or blanket for warmth. When i resisted, the male guards 4-point restrained me, in a spread eagle position, to a gurney, still naked, and as was the procedure, injected me with three drugs in the buttocks. Then when i continued to ask to be covered, they put a draw sheet over me, but refused a blanket even though the nurses were shivering with the cold. When i complained about this treatment to the doctor, he said, “You are lying. They would never do that.” But in fact they did these things repeatedly and he was not there to witness it.

Type of Program (inpatient, outpatient, residential, etc.): Inpatient

Anything that might have impacted your stay? i.e. being LGBTQ+: Mutism (chronic but intermittent)

Year(s) Your Experience(s) Occurred (i.e. 2015): 2014

Three Rivers Behavioral Health

Name of Facility: Three Rivers Behavioral Health

Location of Facility (City, State/Province, Country): Columbia, SC, USA

Number of Stars: 1

Description of Experience: I was brought here after my second suicide attempt. After being admitted, I spoke with the psychiatrist assigned to me. She was dismissive and despite my explanation that SSRI antidepressants did not work for me, she prescribed Prozac. The patient bill of rights states that anyone can refuse medication, but if you are here under involuntary commitment, refusal is counted as being non-compliant.

Throughout the stay my psych continued to be uncompromising and dismissive. The ward’s patient rights advocate also constantly sniped at me for not being cooperative enough. Said patient bill of rights also states that any patient has the right to an attorney if they choose…so I got one. The rights advocate yelled at me for it, told me it would do no good, and tried to bully me out of it.

Aside from daily group therapy and 1x week craft time, patients were not provided anything to do aside from smokers being able to go to a small outside area. Patients were not allowed to bring books or magazines because the staff said it would be too much work to check them for hidden drugs, razors, etc. This was very distressing as I and a few other patients were college students who could have used the copious free time to study.

When I got released, as this was my 2nd attempt, the rights advocate warned me that if there was ever a next time I would be “in for it.” Whatever that means.

Type of Program (inpatient, outpatient, residential, etc.): Inpatient

Anything that might have impacted your stay? i.e. being LGBTQ+: autism spectrum (undiagnosed at the time)

Year(s) Your Experience(s) Occurred (i.e. 2015): 2011