News Articles on Livonia COPE

Name of Facility: Livonia Community Outreach for Psychiatric Emergencies (COPE)

Location: Livonia, MI, USA

News Articles

The Detroit News, “4 charged with abuse at Livonia mental health site,” July 2018: “Four workers at a Livonia psychiatric facility were charged Wednesday in connection with the physical abuse of three male patients at the facility, while a doctor and a nurse were charged with failing to report the abuse.”

The Detroit News, “2 face felony trials in alleged patient abuse,” July 2018: “Dixon and Jackson will be tried on two counts of assault with intent to do great bodily harm by strangulation, plus misdemeanor charges of third-degree abuse of a vulnerable adult.”

Pine Rest Christian Mental Health Services

Name of Hospital: Pine Rest Christian Mental Health Services Partial Hospitalization Program

City, State/Province, Country: Grand Rapids, MI, USA

Number of Stars: 4

Comment: I spent four days attending Pine Rest’s partial hospitalization program, and overall it was a positive experience. There was lots of tea/real coffee available in the lounge, the classes were helpful, and the case managers who ran group therapy sessions were really good.

The psychiatrist was very knowledgeable about different treatment options, but he was also pretty crotchety. One thing I appreciate is that the PHP is considered a backup and if you can’t find an outpatient psychiatrist to write refills, they’ll call in refills for you.

Pine Rest is not subtle about the Christian aspect: there’s Christian inspirational posters, Bibles, and Christian pamphlets everywhere. This was pretty off-putting for me (I’m Jewish) and I think that this will deter people in the area from receiving care.

The food in the cafeteria is good, but after the first day (you get a meal ticket the first day) you have to pay for all meals yourself.

The discharge planner did some legwork on my behalf after my discharge when I was having difficulties coordinating my outpatient care, which I appreciated.

Overall, it’s a program I’d recommend, but I wish Pine Rest would dial back the Jesus stuff by ten percent.

Type of program (i.e. day program, inpatient): Day program

Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: Jewish

Year(s) : April 2017

News Articles on Sparrow Hospital

Name of Hospital: Sparrow Hospital

Location: Lansing, MI, USA



News Articles on Kalamazoo Psychiatric Hospital

Name of Hospital: Kalamazoo Psychiatric Hospital

Location: Kalamazoo, MI, USA


Pine Rest Christian Mental Services

Name of Hospital: Pine Rest Christian Mental Services

City, State/Province, Country: Grand Rapids, MI, USA

Number of Stars: 3.5

Comment: The building was alright, and everyone gets their own bedroom and bathroom with a shower. We had a good amount of free time and group therapy was never forced, but the therapists were nice and not boring so I wanted to go anyway. The staff while I stayed there was very nice and some of them tried to get to know me and make me feel comfortable.

However, I only got to meet alone (not in group) with a therapist/psychiatrist once. Also we did not get to go outside very often or for very long. When we did get to go outside, they outside area was pretty small. The food was not very good, but I didn’t expect it to be.
Overall, it was a decent experience but there definitely could be some improvements.

Type of program (i.e. day program, inpatient): Inpatient

Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: Bisexual female, was no problem for me

Year(s) : 2016

University of Michigan Adolescent Ward

Name of Hospital: U of M Adolescent Ward

City, State/Province, Country: Ann Arbor, Michigan, USA

Number of Stars: 4.5

Comment: I’ve stayed in the University of Michigan Adolescent Psych Ward over seven times from the age of 14 to now (17). The waiting room is a really long wait (the pamphlets say it can take up to 24 hours to get admitted) and there are usually several drunk people in it. The staff is very kind for the most part. When you get up to the ward, you’ll be strip searched but you only have to tug the waistline of your underwear instead of taking them off. They check for tattoos, piercings, scars/cuts, and bruises.

The old ward was very dark, cramped, and honestly claustrophobic but they switched wards in February 2016. The new space is huge and open, with lots of windows. It feels a lot less restricting being there. They provide excellent wound care. The meals are actually very decent, but some items are better than others. Medicine is delivered in an orderly fashion, and they are very on top of it.

The rooms are all single rooms that have huge windows, private bathrooms, and a wall that is dry erase marker safe!! The staff is more than happy to give you a bunch of colors so you can write or draw all over the wall! The showers are decent too.

The staff feels well equipped to deal with all sorts of patient needs. I was open with the nurses in the emergency waiting room, so when I got upstairs to the ward, my room’s label had my preferred name on it. My wristband still had my legal name. The staff did try very hard to get my pronouns right (they/them) and there were no slip-ups with my name.

The schedule is rather strict there, you have meals and groups planned every day. The week days are usually consumed with 1 1/2 hours of school time but on the weekends they have fun groups such as bringing in a therapy dog. They didn’t actually do that many art groups but drawing and writing is very encouraged anyway.

They already have a lot of good tactics in place for breakdowns. When I had a breakdown, they basically sat me alone in the “bubble room” which had a wall that was filled with water, and when turned on the entire thing bubbled like an aquarium. But they know how to deal with lots of people! Like during one of the stays, I made friends with an autistic kid and when he started breaking down, they let him into the gym to throw balls at the wall to calm down. Staff generally goes above and beyond to help kids.

The complaints that I did have were mainly about groups. While a lot of them didn’t really pertain to me, the problem was that all groups are required. Sometimes you can get away with missing one group every few days but if you do miss group, the staff will turn up at your door more often to make sure that you’re going. The other thing that was a problem is that the doctors and nurses don’t really know how to treat dissociative identity patients, even though I’m formally diagnosed. Probably because d.i.d isn’t usually diagnosed or even recognized in minors.

All together, the stays at the U of M have helped me work through some stuff as well as keep me safe from harming myself or others. Recovery is a long road but I really appreciate the help I’ve gotten from the U of M.

Type of program (i.e. day program, inpatient): inpatient

Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: dissociative identity, transgender (neutrois), psychotic, sensory processing disorder, selective mutism, minor

Year(s) : 2014-2016

Borgess Medical Center

Name of Hospital: Borgess Medical Center

City, State/Province, Country: Kalamazoo, MI, USA

Number of Stars: 3

Comment: Going in on the weekend is better than not going at all, but there is little to no care offered on the weekends. If you’re on any medications for chronic illness, they may or may not accommodate (I was on something specific for pain, and they gave me something ridiculously low compared to what I was on, even after asking me to bring in the medication in its original bottle, they wouldn’t give it to me and locked it in a safe instead).

Food was pretty good, but the ordering system was obnoxiously strict. The ward was supposed to be renovated after I stayed, so hopefully things are a little more comfortable. Doctors didn’t necessarily want to take what I said at face value, which was incredibly stressful. They gave me incredibly weak medication for chronic insomnia, but did manage to get me onto a much better antidepressant than what I was on.

Much of the care you get seems to be just from talking to other people in the ward, and I confronted the doctors more than once about feeling like I was there for “supervised TV time.” Ultimately, could have been worse, but it could’ve been a little better.

Type of program (i.e. day program, inpatient): Inpatient, visitors allowed 1 hour per day, closed ward otherwise

Any other identities/marginalizations (i.e. race/gender/sexuality) that could have influenced your stay?: N/A

Year(s): 2016